Questions? Honest answers.
The questions Sedona & Verde Valley homeowners ask us most.
How long does replacement take?+
About 2–4 hours on-site for a standard replacement — removal, installation to current code, and cleanup included.
Do you charge for estimates?+
Replacements: free estimate. Repairs: a diagnostic fee, quoted on arrival and applied to the repair if you proceed.
Do you offer emergency or after-hours service?+
No. Shiloh Plumbing works by scheduled appointment, Monday–Friday, 8:00 AM–4:30 PM. We do not offer 24/7, same-day, or after-hours service. Call during business hours and Kanaan will call you back to schedule.
If you have active flooding or you smell gas, shut off the main water or gas supply and call 911 or your utility's emergency line.
If you have active flooding or you smell gas, shut off the main water or gas supply and call 911 or your utility's emergency line.
How soon can you schedule me?+
Scheduled appointments Mon–Fri during business hours. Kanaan calls you back to find a time — usually the next business day.
Do you handle permits and code?+
Yes — permitting handled, and every install meets current code.
Tank or tankless — which is right for me?+
Tanks cost less upfront; tankless lasts 15–20+ years with endless hot water and lower bills. We size both honestly — you choose.
Licensed and insured?+
Yes — Arizona ROC #360605, fully insured. To code, every time.
Other plumbing jobs?+
Yes — fixtures, shut-off valves, pipe repairs, and everyday residential plumbing.
Still wondering?
Call (928) 592-2763, Mon–Fri 8:00–4:30 — or send a message and get an answer the next business day.
Ask Us Anything