📞 (928) 592-2763

Questions? Honest answers.

The questions Sedona & Verde Valley homeowners ask us most.

How long does replacement take?+
About 2–4 hours on-site for a standard replacement — removal, installation to current code, and cleanup included.
Do you charge for estimates?+
Replacements and hard-water solutions: free estimate. Repairs: a diagnostic fee, quoted on arrival and applied to the repair if you proceed.
How soon can you schedule me?+
Scheduled appointments Mon–Fri during business hours. Kanaan calls you back to find a time — usually the next business day.
Do you handle permits and code?+
Yes — permitting handled, and every install meets current code.
Tank or tankless — which is right for me?+
Tanks cost less upfront; tankless lasts 15–20+ years with endless hot water and lower bills. We size both honestly — you choose.
Do I need a softener with tankless?+
Often, yes — our hard water scales up heat exchangers. Conditioning protects the investment.
Do you offer financing?+
Yes — through a third-party partner. Ask at your estimate.
Licensed and insured?+
Yes — Arizona ROC #360605, fully insured. To code, every time.
Scale on my fixtures — plumbing problem?+
That's hard water. Softeners and whole-house filtration solve it — and extend your water heater's life.
Other plumbing jobs?+
Yes — fixtures, shut-off valves, pipe repairs, and everyday residential plumbing.

Still wondering?

Call (928) 592-2763, Mon–Fri 8:00–4:30 — or send a message and get an answer the next business day.

Ask Us Anything
📞 Call Shiloh Plumbing — (928) 592-2763